Author:Andrew Richardson

Read:11 mins

Review of Shepherds Friendly Life Insurance

Shepherds Friendly Society is a long-established company that specialises in over 50’s life insurance. With this cover, a lump sum is paid out upon death, and they also have a handy option for adding on funeral benefits for a slightly bigger pay-out.

They guarantee to accept applications from anyone in the UK between the ages of 50 and 75. Premiums are fixed for life, relatively modes, and can be reduced at any point, down to a minimum of £10 per month.

Click Here For A Quote From Shepherds Friendly Life Insurance >>

Pros
  • 5-star rating from Defaqto
  • Guaranteed acceptance
  • Low, fixed premiums
  • Ability to reduce premiums to a minimum of £10 monthly
  • Optional funeral benefits cover
  • No health questions
Cons
  • Relatively low pay-outs
  • Full cover only starts 2 years after you have started paying premiums

About Shepherds Friendly

Shepherds Friendly Society started back in 1826. This long history means that they can be counted among the oldest insurers in the world. They call themselves ‘your modern mutual’ and are fully regulated in the UK, with their head office based in Cheadle.

Originally launched as a sickness-to-benefits society designed to help those who were ill and bury people whose families couldn’t afford to do so, Shepards Friendly now offers a wide variety of services and has over 85,000 members.

Apart from life insurance, they also offer ISAs, savings plans and income protection cover.

How User-Friendly is Shepherds Friendly’s Insurance Buying Process?

One of the first things to consider when choosing an insurance provider is the ease of the buying process. Shepherds Friendly strives to make the insurance buying process as simple and straightforward as possible. Their website is user-friendly, providing clear information about their insurance products and allowing customers to easily get a quote and apply for coverage online. The online application process is intuitive and streamlined, guiding customers step by step through the necessary information. However, some users have mentioned that the online process can be slightly time-consuming, with a few technical glitches experienced during the application process.

Shepherds Friendly Insurance Pricing: Value for Money?

Pricing is a crucial factor when deciding on an insurance policy. Shepherds Friendly Insurance offers competitive pricing for their coverage, ensuring that customers receive value for their money. However, it is important to note that the actual cost of insurance will depend on various factors such as the type of coverage, age, health, and lifestyle of the individual. Customers have praised Shepherds Friendly for offering affordable premiums, especially for their income protection and life insurance policies. They also provide flexible payment options, allowing customers to choose between monthly or annual premiums. It is recommended to compare quotes from multiple providers to ensure you are getting the best value for your specific needs.

Understanding Shepherds Friendly’s Insurance Policy Terms

Before purchasing an insurance policy, it is crucial to understand the terms and conditions that come with it. Shepherds Friendly provides clear and comprehensive policy documents that outline the coverage details, exclusions, and any additional benefits or features. The policy terms are written in a straightforward manner, making it easier for customers to understand what they are covered for and what is expected of them. Shepherds Friendly also offers personalized advice and support if customers have any questions or need clarification on their policy terms. Reviewing the policy documents thoroughly and seeking assistance when needed will ensure that you are fully aware of what your insurance policy entails.

A Look into Shepherds Friendly’s Insurance Customer Service

Customer service plays a vital role in the overall experience of an insurance provider. Shepherds Friendly has a dedicated customer service team that is readily available to assist customers with any queries or concerns they may have. Customers have praised the professionalism and helpfulness of the Shepherds Friendly customer service representatives. They are responsive and strive to provide prompt assistance, whether it’s regarding policy inquiries, claims, or general support. Additionally, Shepherds Friendly offers multiple contact channels, including phone, email, and live chat, making it convenient for customers to reach out and receive the support they need.

Shepherds Friendly’s Claims Process: Fast and Fair?

The claims process is a critical aspect of insurance, as it determines how efficiently and fairly a provider handles claims. Shepherds Friendly has a straightforward claims process aimed at ensuring a smooth and hassle-free experience for their policyholders. To initiate a claim, customers can contact the Shepherds Friendly claims team, who will guide them through the necessary steps and documentation required. The claims team works diligently to process claims promptly and fairly, ensuring that eligible claims are paid out in a timely manner. Customers have appreciated Shepherds Friendly’s efficient claims handling, which provides peace of mind during challenging times.

Customer Opinions on Shepherds Friendly Insurance Products

The opinions of existing customers can provide valuable insights into the quality and satisfaction levels of an insurance provider. Shepherds Friendly has generally received positive feedback from its policyholders. Customers have expressed satisfaction with the wide range of insurance products offered by Shepherds Friendly, including life insurance, income protection, and savings plans. They appreciate the flexibility and customization options available, allowing them to tailor their coverage to their specific needs. Additionally, customers have commended Shepherds Friendly for their exceptional customer service and transparent approach to insurance.

The Strengths and Weaknesses of Shepherds Friendly Insurance

Like any insurance provider, Shepherds Friendly has its strengths and weaknesses. Some of the strengths of Shepherds Friendly Insurance include their user-friendly website and online application process, competitive pricing, clear policy terms, responsive customer service, efficient claims processing, and positive customer opinions. However, a few potential areas for improvement include occasional technical glitches during the online application process and the availability of additional coverage options. Overall, Shepherds Friendly Insurance has established itself as a reliable provider with a strong track record.

The Coverage You Get with Shepherds Friendly Insurance

Shepherds Friendly Insurance offers a wide range of coverage options to cater to the diverse needs of individuals and families. Their product portfolio includes life insurance, income protection, savings plans, and other financial products. The coverage provided by Shepherds Friendly is comprehensive, ensuring that policyholders are protected financially in case of unforeseen events such as death, illness, or disability. It is important to review the specific details of each policy to understand the coverage limits, exclusions, and any additional benefits that may be included.

Shepherds friendly life insurance: our honest breakdown

Shepards Friendly only offer over 50s life insurance policies. These are simple, affordable whole of life policy with no cash in value. Premiums are paid until the age of 90 and then cover continues after this age until death.

There are only really two options that you need to make a decision in order to get a quote. The first one is the amount of the premium you want to pay each month. This starts at £10 and goes up in increments of £1 to a maximum of £50.

The other option is whether to add on funeral benefits cover. Shepards Friendly work with Golden Charter Funeral Services, who will add £300 to the size of your payout if you use them to take care of your funeral.

The size of your premiums is influenced by your age and whether you have used tobacco products or nicotine replacement therapy in the last 12 months.

Everyone aged between 50 and 80 is guaranteed to be accepted for the Shepherds Friendly Over 50s Life Plan. The sum insured is calculated on the basis of your age and monthly premium. It is generally on the modest side but you can get a quote on an increased amount by raising the premiums.

Once it starts up, the policy is designed to run until death, with premiums staying the same until 90 and then ending. You can also reduce the premium to the minimum of £10 at any point before this, although the size of your cash benefit will reduce accordingly.

Here’s a breakdown of the specific policy offered by Shepherds Friendly:

Over 50s Life Insurance

Shepards Friendly’s over 50s life insurance is the only life insurance policy they offer, and comes with flexible premiums and a range of extra features, such as the option to add funeral benefit. Monthly premiums range between £10 and £50, and the amount of cover you’ll be insured for is determined by a variety of factors such as age and whether you smoke. Premium payments stop at 90 but cover continues for the whole of your life.

  • Guaranteed acceptance for UK residents aged 50-80.
  • Cash benefits based on age, size of premium, and whether you smoke.
  • Premiums run a minimum of £10 up to a maximum of £50 monthly.
  • Optional extra £300 funeral benefit if you agree to use Golden Charter’s services.
  • Full payout is only available 2 years after the first premium payment. If you die before this point, the police will pay out 150% of the premiums already paid.
  • No health questions or medical examination are needed.

How Shepherds Friendly Insurance Stands Against Major Competitors

Shepherds Friendly Insurance operates in a highly competitive market, and it is essential to compare it with other major competitors to make an informed decision. When compared to its competitors, Shepherds Friendly stands out for its user-friendly digital platform, competitive pricing, transparent policy terms, and efficient claims processing. However, it is always recommended to compare quotes and coverage options from multiple providers to ensure you find the best fit for your unique circumstances.

Is Shepherds Friendly Insurance Worth the Investment?

After considering all the factors mentioned above, the question remains: is Shepherds Friendly Insurance worth the investment? Based on positive customer feedback, competitive pricing, comprehensive coverage, and efficient claims process, Shepherds Friendly Insurance is a reputable and reliable choice for individuals and families seeking insurance coverage. However, it is always advisable to carefully review the policy terms, compare quotes, and assess your individual needs to determine if it aligns with your requirements and budget.

Frequently Asked Questions (FAQ)

Is Shepherds Friendly Insurance buying process user-friendly?

Yes, Shepherds Friendly Insurance has a user-friendly and straightforward online buying process that allows customers to easily get a quote and apply for coverage. However, some users have experienced occasional technical glitches during the application process.

How does Shepherds Friendly Insurance pricing compare to other providers?

Shepherds Friendly Insurance offers competitive pricing for their coverage, ensuring that customers receive value for their money. It is recommended to compare quotes from multiple providers to ensure you are getting the best value for your specific needs.

Are Shepherds Friendly Insurance policy terms easy to understand?

Shepherds Friendly provides clear and comprehensive policy documents that outline the coverage details, exclusions, and any additional benefits or features. The policy terms are written in a straightforward manner, making it easier for customers to understand.

How is Shepherds Friendly Insurance customer service?

Shepherds Friendly has a dedicated customer service team that is responsive and helpful. Customers have praised the professionalism and assistance provided by the customer service representatives.

How efficient is the Shepherds Friendly Insurance claims process?

Shepherds Friendly has a straightforward claims process aimed at ensuring a smooth and hassle-free experience. Their claims team works diligently to process claims promptly and fairly.

Shepherds Friendly: Conclusion

If you are looking for a simple and effective life insurance plan then the offering from Shepherds Friendly ticks all the boxes. Easy to set up and with low premiums, it is designed to give peace of mind to anyone over the age of 50 who wants the reassurance of life cover.

With no medical questions or examination requested, this is a no-hassle type of policy that you can have up and running in a matter of minutes. The sum paid out upon death isn’t massive but it could be enough to cover funeral costs and pay off small debts. It is worth noting, however, that it is possible your premium payments across the course of the policy could exceed the cash benefit.

With a long history behind it, this insurer isn’t the most well-known around but it has been in business long enough to inspire a good deal of confidence.

Andrew Richardson is a highly respected expert in UK life insurance, with over 25 years of industry experience. Holding an honours degree from the London School of Economics and being a Fellow of the Chartered Insurance Institute, Andrew has made significant contributions to the field, including developing ground-breaking life insurance products. Known for his ability to simplify complex life insurance concepts, he regularly shares his insights through articles and workshops, empowering people to make informed decisions about their life insurance needs. His commitment to client service, education, and staying at the forefront of industry advancements solidifies his reputation as a trusted and leading figure in UK life insurance.

Read more

About Andrew Richardson

Andrew Richardson, an accomplished expert in UK life insurance, brings to the table a wealth of knowledge amassed over 25 years in the industry. Andrew holds an honours degree in Business and Finance from the London School of Economics and is a Fellow of the Chartered Insurance Institute. He has dedicated his career to ensuring his clients receive the best possible advice and solutions to safeguard their futures.

Embarking on his career in London’s bustling finance district, Andrew’s unique ability to unravel and simplify the complexities of life insurance policies became evident. This skill, coupled with his intuitive understanding of market dynamics, led him to hold high-ranking positions in some of the country’s most well-respected insurance firms.

Renowned for his industry-leading expertise, Andrew has shared his valuable insights through articles in prestigious publications such as The Economist, The Telegraph, and the Financial Times. He has significantly contributed to shaping public understanding of life insurance by presenting complex information in an accessible and digestible format.

Notably, as a former Director of Life Insurance Products at a top insurance company, Andrew played a key role in the development and launch of ground-breaking life insurance products. These innovative policies have since become industry standards, demonstrating the significant impact of Andrew’s work.

Andrew’s commitment to educating the public on life insurance doesn’t stop at his writing. He frequently conducts workshops and seminars throughout the UK, empowering individuals to make informed decisions about their life insurance plans. His ability to present complex information in a clear, easy-to-understand manner has made these sessions highly sought after.

Beyond his professional achievements, Andrew actively utilises his expertise to support charitable causes, offering his knowledge of life insurance to help non-profit organisations secure their financial futures.

Always at the cutting edge of industry advancements, Andrew continually upgrades his knowledge, ensuring he offers the most current, relevant, and reliable advice to his clients. His unwavering dedication to professional growth has cemented his status as an industry leader in life insurance.

Andrew Richardson is more than just an insurance expert; he is a trusted advisor, a visionary product developer, and an invaluable asset to anyone seeking guidance on their life insurance needs. His deep knowledge, innovative spirit, and tireless commitment to client service make him an irreplaceable figure in the UK’s life insurance landscape.

Read more

Meet our authors

Amelia Thompson

Dr. Amelia Thompson is an esteemed expert in UK health insurance, with a career spanning over 25 years. A Cambridge graduate in Medicine and a Master's holder in Health Policy from the University of London, Amelia has made significant contributions to the field, notably in the development of consumer-focused health insurance products. Renowned for her ability to simplify complex concepts, she frequently shares her insights in leading publications and educational seminars. Her commitment to ethical practice, client service, and industry advancement makes her a trusted and influential figure in UK health insurance.

Andrew Richardson

Andrew Richardson is a highly respected expert in UK life insurance, with over 25 years of industry experience. Holding an honours degree from the London School of Economics and being a Fellow of the Chartered Insurance Institute, Andrew has made significant contributions to the field, including developing ground-breaking life insurance products. Known for his ability to simplify complex life insurance concepts, he regularly shares his insights through articles and workshops, empowering people to make informed decisions about their life insurance needs. His commitment to client service, education, and staying at the forefront of industry advancements solidifies his reputation as a trusted and leading figure in UK life insurance.

Benjamin Turner

Benjamin Turner is a highly regarded expert in UK funeral insurance, boasting a professional career that spans over 20 years. A University of Manchester graduate and a distinguished member of the Chartered Insurance Institute, Benjamin has significantly contributed to the field, notably in the creation of comprehensive funeral insurance products. Renowned for his ability to clarify complex concepts, he frequently shares his insights in leading publications and workshops. His commitment to client service, ethical practice, and industry advancement makes him a trusted figure in the UK funeral insurance landscape.

Jonathan Harvey

Jonathan Harvey is a distinguished expert with over twenty years' experience in the UK's life, health, and funeral insurance sectors. A Cambridge graduate and Fellow of the Chartered Insurance Institute, Jonathan has a proven track record in designing innovative insurance policies, and a strong reputation for making complex insurance matters comprehensible for the public. Known for his empathetic approach, he has helped thousands make informed decisions on their future security. Regularly contributing to leading publications and hosting educational workshops, Jonathan's commitment to client service and public education truly sets him apart in the insurance industry.

WANT TO GET INSURED?

Get insured

Secure your health and wellbeing with Pure Cover.

Related insurance

Explore the array of insurance options with Pure Cover, designed to safeguard every aspect of your life. From health to life, we’ve got you covered.

Life Insurance

Ensure your family’s future with Pure Cover’s Life Insurance. Even in your absence, provide the best for your loved ones.

Income Protection

Secure your earning potential with Pure Cover’s Income Protection. Navigate life’s financial uncertainties with confidence.

Health Insurance

Invest in your health with Pure Cover’s comprehensive Health Insurance. Prioritise your wellbeing, because you matter.